DVLA scam text messages and emails

The Driver & Vehicle Licensing Agency confirmed that cash-grabbing, criminals are sending out scam text messages and emails in an attempt to trick motorists into revealing financial information.

One example claims: “We would like to notify you that you still have an outstanding vehicle tax refund of £48.34 from an overpayment”. The victim is then ordered to follow a link to a fraudulent website that has an official, legitimate, style.

Typical requested data is name, date of birth etc.

Another states: “FINAL REQUEST: DVLA Swansea have been trying to contact you”

The scam messages incorporate links to fraudulent websites that encourage victims to enter personal information.

The Driver & Vehicle Licensing Agency says: “We don’t send emails or text messages with links to websites asking you to confirm your personal details or payment information.” On this basis, motorists can have total confidence that such messages are – without doubt – criminal ploys.

Their advice is simple. “We strongly advise anyone who receives such a request not to open the link and delete the item”, The DVLA said.

Steps have been taken to protect motorists and punish those that choose a life of crime. DVLA said: “The Cabinet Office’s Government Digital Service (GDS) will continue to investigate reports of organisations which may be actively misleading users about their services, or acting illegally, and take swift action if necessary.”